Introduction

Email providers love to tout massive storage quotas — 1TB, 5TB, or even "unlimited" — as a key selling point for business plans. For small and medium enterprises (SMEs), it feels like a win: no more frantic deletes, no storage warnings, just endless space. But this apparent generosity often hides a serious vulnerability. When mailboxes become bottomless pits for sensitive data, they turn into high-value targets for attackers. This article explores why bigger isn't always safer when it comes to email security.

When was the last time you checked your mailbox forwarding rules

When was the last time you checked your mailbox forwarding rules — or even thought about what sensitive information is buried in emails from five years ago?

Current Trend

Today's major email platforms are in a storage arms race. Microsoft 365 typically provides 50GB per user (with higher plans offering more), while Google Workspace ranges from 30GB to 5TB depending on the tier. Many providers market these massive quotas as a convenience feature, encouraging users to "keep everything forever."

The result? Employees and businesses treat email as a de facto archive. Inboxes fill with years of invoices, contracts, bank statements, password resets, and confidential attachments. Deletion feels unnecessary when space is abundant, so most SMEs end up with sprawling, unmanaged data troves sitting in their mailboxes.

Meanwhile, business email compromise (BEC) attacks are surging. Recent reports show BEC has caused over $55 billion in global losses, and it remains one of the top incident types for organizations of all sizes.

Bigger mailboxes don't equal safer email

Bigger mailboxes don't equal safer email. They often mean the opposite.

❌ When storage feels unlimited, email becomes a dumping ground.

  • Invoices from 2019
  • Password reset links
  • Bank statements
  • Confidential HR files

All sitting in one place. Forever.

None

Data Breaches: Anatomy, Impact on Businesses and Individuals

⚠️ The real risks:

→ One compromised account gives attackers years of sensitive data, not just recent emails → Weak retention practices mean you're holding data longer than legally necessary (increasing compliance risk) → Hidden forwarding rules set by attackers can go unnoticed for months → File attachments blur the line between email and proper document storage

These aren't theoretical. In a single breach, attackers can exfiltrate decades of business intelligence, financial records, and personal data — all because we've trained users never to delete anything.

✔️ The fix isn't complicated:

  • Multi-factor authentication on every account. No exceptions.
  • Audit mailbox rules quarterly. Look for suspicious forwarding or auto-delete rules.
  • Set basic retention guidelines. Not every email needs to live forever.
  • Separate file storage from email attachments. Use dedicated document management systems (SharePoint, Google Drive, Dropbox, etc.).

Cybersecurity for Businesses: Best Practices in 2026

💡 Try this 10-minute Mailbox Safety Audit:

Check your forwarding rules (Settings → Forwarding)

Review recent sign-ins and locations

Enable login alerts if available

Search your inbox for "invoice," "password," "bank," "contract"

How many sensitive emails did you find?

Enterprise-grade email hosting isn't just about uptime and storage. It's about building security practices that protect your business when things go wrong.

Future Trend

Looking ahead, we'll likely see a shift away from "more storage = better" marketing. Rising BEC losses, stricter privacy regulations (GDPR, CCPA, and upcoming laws), and increasing litigation over data retention will push organizations toward data minimization. Expect:

  • AI-driven auto-archiving and deletion tools
  • Providers offering enforced retention policies as a security feature
  • Greater emphasis on zero-trust email architectures
  • Secure email solutions that prioritize encryption, threat detection, and governed storage over raw capacity

The winners will be platforms that help businesses keep less sensitive data in email — not more.

Reflection

Generous storage feels like a perk, but in an era of sophisticated email attacks and regulatory scrutiny, it can quietly become a liability. The convenience of "keep everything" often conflicts with the principles of good security and compliance: hold only what you need, protect what you hold, and delete the rest. SMEs that recognize this blind spot today will be far better positioned against tomorrow's threats.

Closing Question

What's one change you'll make this week to reduce the sensitive data living in your team's mailboxes?

FAQ

  • Why is large email storage a security risk? It encourages hoarding of sensitive information (invoices, passwords, contracts) for years. If an account is compromised, attackers gain access to a much larger treasure trove of data than they would with disciplined retention practices.
  • How often should we audit mailbox rules and sign-in activity? At minimum, quarterly for rules and monthly for sign-in logs. High-risk roles (finance, executive) should be reviewed more frequently.
  • What's the biggest email threat to SMEs right now? Business Email Compromise (BEC), which often starts with credential theft or phishing and can lead to both financial fraud and long-term data exfiltration from overflowing mailboxes.

Further Reading

Thanks for reading — share your audit results or thoughts in the comments!