Artificial Intelligence can make our lives easier in many ways, but there is a downside to this that you need to consider.
Now AI is gaining influence on the work floor, the chances of being made redundant by AI are increasing by the day.
Replacement By AI
Last year, the International Monetary Fund (IMF) warned that worldwide, four out of ten jobs will be hit by the rise of AI. This is a troubling development, and we should all be worried about this.
Experts are trying to downplay this doom scenario, but it is something to follow closely.
AI is developing rapidly, and the technology is used by more and more people every day, so it's time to dive into this to see which professions would be impacted most by the threat of AI.
Microsoft did some research, based on 200,000 anonymous chats with the chatbot Bing, and they came to the conclusion that the 40 professions below are most likely the ones impacted most by AI.
- Interpreters and Translators
- Historians
- Passenger Attendants
- Sales Representatives (Services)
- Writers and Authors
- Customer Service Representatives
- CNC Tool Programmers
- Telephone Operators
- Ticket Agents and Travel Clerks
- Data Entry Keyers
- Proofreaders and Copy Markers
- Legal Secretaries
- Tax Preparers
- Technical Writers
- Correspondence Clerks
- Court Reporters
- Insurance Underwriters
- Credit Authorizers
- Order Clerks
- Statistical Assistants
- Library Technicians
- Brokerage Clerks
- Payroll Clerks
- Medical Transcriptionists
- Billing and Posting Clerks
- Word Processors and Typists
- Office Machine Operators
- Desktop Publishers
- Loan Interviewers
- Human Resources Assistants
- Interviewers (except eligibility and loan)
- Procurement Clerks
- Secretaries and Administrative Assistants
- Receptionists
- Executive Secretaries
- File Clerks
- Bookkeeping Clerks
- Accounting Clerks
- Auditing Clerks
- Market Research Analysts

Highest Risk for Customer Service and Communication Jobs
Professions that revolve around language and communication, such as writing, translating, and customer service, are particularly vulnerable to AI replacement. This is because language models like Bing Copilot and ChatGPT are becoming increasingly capable of handling conversations, generating text, and processing information.
At the top of the risk list are:
- Interpreters and translators
- Historians
- Passenger attendants
- Telephone operators
- Writers
- Customer service representatives
These roles often involve conveying information, conducting complex conversations, or handling text — all tasks that AI is now quite proficient at.
No Worries in Healthcare or Practical Jobs
For those who are concerned, there are also professions that currently seem relatively safe. According to the study, these are mainly roles where physical presence and practical skills are crucial. Think of caregivers, mechanics, and construction workers. AI may be good with words, but it still doesn't have hands to fix a leaking faucet or treat a wound.
Jobs Least impacted by AI
- Pile-Driver Operators
- Dredge Operators
- Rail-Track Laying and Maintenance Equipment Operators
- Roofers
- Maids and Housekeeping Cleaners
- Cement Masons and Concrete Finishers
- Structural Iron and Steel Workers
- Construction Workers
- Logging Equipment Operators
- Derrick Operators (Oil and Gas)
- Paving, Surfacing, and Tamping Equipment Operators
- Hazardous Materials Removal Workers
- Insulation Workers
- Reinforcing Iron and Rebar Workers
- Gas Compressor and Gas Pumping Station Operators
- Septic Tank Servicers
- Tile and Marble Setters
- Floor Sanders and Finishers
- Fence Erectors
- Tree Trimmers and Pruners
- Roof Bolters (Mining)
- Explosives Workers
- Mine Cutting and Channeling Machine Operators
- Earth Drillers
- Wellhead Pumpers
- Refuse and Recyclable Material Collectors
- Elevator Installers and Repairers
- Boilermakers
- Brickmasons and Blockmasons
- Plasterers and Stucco Masons
- Sheet Metal Workers
- Glaziers
- Carpenters
- Plumbers
- Electricians
- HVAC Technicians
- Automotive Service Technicians
- Bus and Truck Mechanics
- Massage Therapists
- Phlebotomists