Among many clients, the most dangerous are those who simply "leave everything to the developer." They believe that because they paid a large sum, a perfect product will magically appear from their vague ideas. This is a massive delusion. Would you leave your face entirely to a plastic surgeon without asking questions? No, you would study the side effects and debate every detail. Development is the "face" of your business. The moment you say, "I don't know, so I'm just leaving it to you," your business ceases to be management and becomes a gamble.

Ignorance is not an excuse; it is a "dereliction of duty" toward your own business. A development agency is a partner, not a guardian of your success. They operate within the bounds of the contract, and any involvement beyond that is a deficit for them. You must trust your partner but maintain a clear boundary. It is shameful for a CEO to be the most ignorant person regarding the very process that creates the face of their company.

To fix this broken structure, 'NEGO' proposes two solutions. First, [Mandatory Phase-Based Sign-off]. A process must be institutionalized where the project cannot proceed to the next stage unless the client fully understands and signs off on the current one. Second, [The Normalization of Development Timelines]. In Japan, even a simple web page is developed over 6 to 12 months to ensure robustness. In Korea, the "Hurry-Hurry" culture forces "shoddy construction." To remedy this, we need "Mandatory IT Procurement Education" for any individual or corporation looking to commission a project. Unprepared clients do nothing but disrupt the market.