As the great Bob Dylan has sung it, times they are a changin'. And this has never been truer! Long passed are the days of cumbersome desktops, awkward sitting positions and inability to reach someone. Today thanks to a myriad of handheld devices that are being sold every second of every day, we have managed to create another reality, the one on-the-go where if you are not mobile, you might as well not exist. And this doubles for all the ones with the business to build in a highly competitive market. Having a business means constantly being in touch not only with your employees but also with your customers. This seems easier said than done, right? Well, it doesn't have to be. Today, one of the main apps for streamlining the business processes so that both parties are satisfied seems to be Siebel Mobile application. Here are a few reasons why we have chosen it as the go-to CRM app.

Anywhere/ anytime access

Siebel mobile application allows the employee to have the access to the vital data in real time from any device, be it wireless phones, pagers, laptops or handheld computers. What this ultimately means is having the whole picture when it comes to customers' unpaid invoices, payment history, open orders, and even the recorded conversation. This will make the communication between the employees and customers that much easier, making sure that any possible problem is clarified on the spot.

Easily integrated with the main features of a handheld device

Siebel mobile application is designed to take advantage of any device it runs on, hence, the need to utilize email GPS and phone within the app. Integration with email will allow a quick access to the email address of the client, with the address being automatically saved into the database. Furthermore, Siebel mobile application allows the user to make a phone call within the app, whereas the integration with URL allows the user to connect the website mentioned in the URL field, provided the user is connected. What's more, Siebel mobile app provides a parameterized URL support.

Siebel mobile application also means the integration with GPS, enabling the user to add the address of the client to its database as well as add it on the map and get driving directions.

Another benefit of Siebel mobile application lies in its ability to integrate all the contacts, copying them to the local contact book of a particular device.

Creating a new world, not copy-pasting the old one

Unlike many CRM apps that simply replicate their design and functions from the desktop onto a handheld device, Siebel mobile application creates new ones, making sure that different requirements and specifics of the mobile users are met in their fullest, throughout different functions and designs.

So there you have it. If you still haven't jumped on the Siebel mobile application bandwagon, it is high time to do so, as it will definitely reduce communication problems, increase your revenue and make your company really stand out in this dog-eat-dog world.